WE MAKE IT WORK
Our value proposition is simple.
ACS takes full ownership of all aspects of your IT needs. By handling the installation, documentation, on boarding, ongoing support, phones, copiers, CIO, project management, consulting, being one throat to choke, and controlling the quality from start to finish, we are the next best thing to having a full time IT department without the cost of full time IT. Business owners appreciate us as we focus on IT (what we're good at), and they focus on handling their business (what they're good at) and making money. In the long term, this fosters better relationships between IT and business owners. With our flat rate model we only make money when things are in tip-top shape and working smoothly. As having stable and reliable IT is a goal of the business owners, the goals of business owners and IT providers align unlike hourly IT providers that make more money when things are broken/not efficient. With 24/7/365 Texas-based support, our clients never worry that their support calls will be answered and handled in a timely fashion. Businesses that are scaling up/growing love our nationwide coverage and collective bargaining power that smaller IT providers cannot offer. Our model is different in that we eliminate the inefficiencies that all smaller IT providers struggle with, and we pass those efficiencies and combined knowledge on to our clients.
Maximize your company’s efficiency with on-demand access to your critical data. Gain the power to drive your business forward on any device, whether you’re on the road or in the office.
HIPAA compliance and security go hand-in-hand to protect sensitive healthcare information for providers and their patients. You are protected because The Compliancy Group protects us!
EVALUATE YOUR IT SUPPORT
Asking the right questions will help you understand whether an IT company is a good fit for your organization. These four (4) questions and how they are answered is all the information you need to make the right business decision for your IT support.
How is your IT service contract structured? Is there anything that you're charged extra for?
We provide truly flat-rate pricing. You will never be charged for labor. Ever. We will grow and contract with you with no changes to the level of service you'll receive.
Does your IT provider charge any type of on-boarding fee to get started? If so, how much?
We don't have any on-boarding fees to get started. We take all the risk. Our contract is simple and transparent, and aligns our business goals with yours.
Are you charged project fees, labor for system upgrades, office moves, or installing new equipment?
Zero project fees. Zero labor fees for ANY upgrades, moves, or installing equipment. You won't be charged for labor for anything.
Does your monthly IT service fee go up AND down based on your needs? How so?
A simple flat rate monthly fee only adjusts based on your success. Our contract scales as your business grows and even contracts if times get tough.